Support

Get help with Sproutly and make the most of your garden planning experience.

🌱 Getting Started

Welcome to Sproutly! Here's how to get the most out of your garden planning app:

  • Set your location during onboarding for accurate climate zone recommendations
  • Browse seasonal plant recommendations based on your area
  • Add plants to your garden and track their progress from seed to harvest
  • Enable notifications to never miss important planting or harvest dates

❓ Frequently Asked Questions

How does Sproutly know when I should plant?

Sproutly uses your location to determine your USDA hardiness zone and provides planting recommendations based on your local climate, frost dates, and seasonal timing. All recommendations are personalized to your specific area.

Can I use Sproutly without an internet connection?

Yes! Once you've completed the initial setup and your location is configured, Sproutly works completely offline. All plant data is stored locally on your device.

What plants are included in Sproutly?

Sproutly includes 50+ popular vegetables, herbs, and flowers commonly grown in home gardens. The database covers everything from quick-growing lettuce to long-season tomatoes, with detailed timing information for each plant.

How do notifications work?

Sproutly can send you helpful reminders for transplanting seedlings and when your plants are ready to harvest. All notifications are scheduled locally on your device and respect your preferences.

Is my data private?

Absolutely. Sproutly stores all your garden data locally on your device. We don't collect, store, or share any personal information or garden data with third parties.

What if my plant doesn't seem to be growing as expected?

Growing times can vary based on many factors including weather, soil conditions, and care. The timings in Sproutly are guidelines based on average conditions. Trust your observation of the actual plant over the app's timeline.

💬 Contact Support

Still need help? We're here to support your gardening journey.

📧 support@sproutly.app

We typically respond within 24-48 hours. When contacting support, please include:

  • Your device type (iPhone model) and iOS version
  • Your approximate location or climate zone
  • A detailed description of the issue you're experiencing
  • Any screenshots that might help us understand the problem

🔒 Privacy & Terms

Your privacy is important to us. Sproutly is designed with privacy by default:

  • No user accounts or sign-ups required
  • All data stored locally on your device
  • Location data used only for climate zone determination
  • No analytics or tracking beyond basic App Store metrics
  • No third-party data sharing

Sproutly uses publicly available horticultural data from sources including the USDA Plants Database and OpenFarm (CC0 licensed).